Privacy Policy

How we collect, use, and protect your information.

Effective Date: January 1, 2025

Kings Dental ("we," "us," or "our") respects your privacy and is committed to protecting the personal and health information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our dental offices or use our website at https://kings.patientdesk.ai.

Information We Collect

We may collect the following types of information:

Personal Information

  • Name, date of birth, and contact information (address, phone number, email)
  • Insurance information and billing details
  • Emergency contact information
  • Government-issued identification (when required)

Health Information

  • Medical and dental history
  • Current medications and allergies
  • Dental records, X-rays, and treatment plans
  • Insurance claims and billing records

Website Information

  • IP address, browser type, and device information
  • Pages visited and time spent on our website
  • Information submitted through online forms (appointment requests, contact forms)
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Provide dental care and treatment
  • Schedule and manage appointments
  • Process insurance claims and payments
  • Communicate with you about your care, including appointment reminders
  • Comply with legal and regulatory obligations
  • Improve our services and website experience
  • Send periodic communications about our practice (with your consent)

HIPAA Compliance

As a healthcare provider, we are required to comply with the Health Insurance Portability and Accountability Act (HIPAA). We maintain physical, electronic, and procedural safeguards to protect your Protected Health Information (PHI). Our full Notice of Privacy Practices is available at our offices and upon request.

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • With dental specialists and laboratories involved in your care
  • With your dental insurance provider for claims processing
  • With third-party service providers who assist in our operations (e.g., appointment scheduling, payment processing), under strict confidentiality agreements
  • When required by law, regulation, or court order
  • In an emergency, to protect the health and safety of a patient or the public

Data Security

We implement industry-standard security measures to protect your information, including encrypted data transmission (SSL/TLS), secure electronic health record systems, access controls, and regular security assessments. While no method of transmission or storage is 100% secure, we strive to protect your information using commercially acceptable means.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. Disabling cookies may limit some website functionality.

Your Rights

You have the right to:

  • Access and obtain a copy of your health records
  • Request corrections to your health information
  • Request restrictions on certain uses and disclosures of your information
  • Receive an accounting of disclosures of your health information
  • Request confidential communications (e.g., contacting you at a specific number)
  • File a complaint if you believe your privacy rights have been violated

Children's Privacy

We provide dental care for children and collect their information with parental or guardian consent. We do not knowingly collect personal information from children under 13 through our website without verifiable parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

This privacy policy was last updated on January 1, 2025.